Privacy policy
Privacy Policy
PRIVACY POLICY
We know
you care about how your personal information is used and shared, and we take
your privacy seriously. We have therefore created this Privacy Policy in order
to clearly communicate our commitment to your privacy. Please read the
following to learn more about our Privacy Policy. By using or accessing the
Site and the services provided by us in any manner, you acknowledge that you
accept the practices and policies outlined in this Privacy Policy, and you
hereby consent that we will collect, use, and share your information in the
manner specified in this Privacy Policy.
Remember
that your use of the Site is at all times subject to the Terms of Use which
incorporates this Privacy Policy. Any terms we use in this Policy without
defining them have the definitions given to them in the Terms. The general
provisions as outlined in the Terms shall be applicable to this Privacy Policy
as well.
HOW WE COLLECT PERSONAL AND OTHER INFORMATION
When you
visit the Site, you can browse without submitting any personal information
about yourself. We will, however, receive and store some non-personally
identifiable information about your visit, as described below. In order to
participate in certain functionalities, you may be asked to provide personally
identifiable information. Personally identifiable information is information
that can identify you, including, for example your name or email address. It
will always be your choice, or the choice of anyone acting for you, to provide
personally identifiable information.
We are
extremely transparent about the information we collect from our Users and we
allow all our Users to choose what information they wish to provide us. When
you access or use the Site and the services, we collect various types of
information about you through different means as described below.
Information
provided to the Company: When you register with us or create an account on
the Site to access or use our services (“Account”), we collect
information that you provide voluntarily during your registration or creation
and use of your Account. This information may include the following:
- Name (first, middle and last
names);
- Profile Name;
- Username;
- Email;
- Gender;
- Mobile Number;
- Password.
Information
provided or collected from access or use of the Site: When you access or use our
Site, we collect information about how you have used our Site and our services.
When you access the Site, certain information is stored in our servers
automatically. The information captured automatically includes, but is not
limited to, the following: data about the pages you access within the Site, user’s
choices and behavior, your internet protocol (“IP”) address, device identity or
unique identifier, device type, geo-location information (on obtaining
consent), device and connection information, mobile network information,
statistics on page views, traffic to and from the sites, referral URL, ad data,
and standard web log data and other information. We also collect anonymous
information through our use of cookies and web beacons. We may collect and
store any information you provide us when you use our services, including when
you: (i) add information on a web form; (ii) add, edit or update your Account
information; (iii) contact us for support or other offerings; (iv) participate
in community discussions, chats, etc.; (v) send any messages to us or correspond
with us regarding the Site or our services; (vi) respond to a survey conducted
by us; (vii) register for a promotion provided by us; (viii) request certain
features (e.g., newsletters, updates, etc.); and/or (ix) submit feedback to us.
We also collect the content that you create, upload, or post, on the Site.
Cookies
and Related Tracking Technologies: The Site uses persistent and session cookies and
other similar technologies to offer you a personalized experience and to
remember your browsing preferences, including your log in details and choice of
language. Cookies are stored primarily to ensure that in the event you return
to the Site, it shall personalize your browsing, including, enabling you to be
logged on the Site automatically. This information may, where permitted by
applicable law, also be combined with other information we hold about you. The
cookies are uniquely assigned to you and can only be accessed by your web page
server in our domain. You can disable our cookies or all cookies through your
browser settings. Upon the beginning of each of your visits to the Site, the
Site also provides the choice to turn off all cookies which are not strictly
necessary for the provision of our services. Please be advised that disabling
cookies through either method may impact many of the Site’s features. In
addition to cookies, we and/or our third-party advertising partners may use
technologies that help us better manage and analyse content.
Buttons,
Tools & Content from Other Companies: The Site may include buttons, tools, or content
that link to other companies’ services, such as Facebook, Twitter, Instagram,
and LinkedIn. We may collect information about your use of these features. In
addition, when you see or interact with these buttons, tools, or content, or
view a web page on the Site, some information from your browser may
automatically be sent to the other company, in accordance with the terms and
conditions of such other company.
Contacting
the Company: We may
also collect information about you from other sources, such as through your
contact with us, including our customer support and/or social media team, and
your interactions with other users. Additionally, for quality and training
purposes or for our own protection, we may monitor or record telephone
conversations with you or anyone acting on your behalf. By communicating with
us, you acknowledge that your communication may be overheard, monitored, or
recorded without further notice or warning.
HOW WE USE PERSONAL AND OTHER INFORMATION
Our primary
purpose in collecting personal information is to provide you with a secure,
smooth, efficient, and customized experience. We may use your information:
- to verify your identity;
- to enable you to access the
Site and use our services;
- to provide you with necessary
details pertaining to your Account and your license to use the Site and
our services, including, sending notifications for termination of
contract;
- to send transactional
communications, including responses to your comments, questions and
requests;
- to contact you, through
voice call, text messages, or emails, as authorized by you, under the
Terms;
- for business management,
accounting and auditing purposes;
- to do such activities for
which you have explicitly given us consent;
- to comply with applicable laws,
as updated from time to time;
- to inform you about our new
products and/or services;
- to respond to your queries
or service requests and for resolution of the same;
- to send you technical
notices, updates, security alerts, and support and administrative
messages;
- to advertise, promote, or
market our products and services and to undertake all other types of
business development activities;
- to comply with applicable
security standards;
- to detect, prevent or remedy
any breach of the Terms;
- to perform research,
business and/or operational analysis;
- to protect your (or someone
else’s) interest;
- to deal with legal disputes,
if any;
- to provide, maintain or
improve our products and services;
- to ensure network and
information security, including preventing unauthorized access to our
computer and electronic communications systems and preventing malicious
software distribution;
- to conduct data analytics
studies to review and better understand customer satisfaction and needs;
- to generate internal reports
about our user base and service usage patterns, analyze the accuracy,
effectiveness and popularity of the Site and our services;
- to track user activity and
behavior pattern on the Site; and/or
- to protect the public
interest or for official purposes, if formally requested by any
investigative or other governmental authority.
We may
also use your information to generate charts, presentations, reports, logs, or
other documents about, inter alia, our user base, service usage
patterns, analysis of the accuracy, effectiveness, and popularity of the Site
and our services for marketing, or other external purposes.
However,
in case of such external use, we shall ensure to anonymise the personal
information provided by you. You hereby give your express consent to us for
using your personal information for this purpose.
HOW WE SHARE PERSONAL AND OTHER INFORMATION
User
Content: If you
submit content to any interactive portion of the Site, including, but not
limited to, your Account profile page or user discussion sections of the Site,
your content will be made publicly available to anyone who visits that area of
the Site. Other users or the general public may access, or use content that you
make publicly available through the Site. Even if you remove or delete your
content, copies may remain in cached or archived areas of the Site.
Processing
of Services: We share
information, including personal information, with our officers, employees,
consultants, agents, representatives, sub-contractors, service providers and
business partners to enable them to undertake, perform and deliver our services
to you.
Third
Party Service Providers We share information, including personal information, with our
third-party service providers that we use to: (i) to host and maintain the
Site, (ii) for application development, back-up, storage, processing,
analytics, marketing and front or back-end development and support; and (iii)
for audits, web analysis and other services required to enable seamless
provision of the Site and our services. These third-party service providers may
have access to or process your personal information for the purpose of
providing these services for us. We do not permit our third-party service providers
to use the personal information that we share with them for their marketing
purposes or for any other purpose than in connection with the services they
provide to us. We forbid the third-party service providers from using your
personal data for their marketing purposes or for any purposes other than for
the provision of services to us. Please note that third party service providers
have their own privacy policies, and we are not responsible for their actions,
including their information protection practices.
Compliance
with laws & protection of our rights We may also share your personal information and
data with third parties where we believe in good faith that such disclosure is
necessary to comply with any applicable law or to comply with legal processes
and to respond to requests from public and government authorities, including
public and government authorities outside your country of residence, to prevent
imminent physical harm or financial loss, to enforce our Terms, including to
meet national security or law enforcement requirements. We may disclose
personal information to respond to subpoenas, court orders, or legal process,
or to establish or exercise our legal rights or defend against legal claims. We
may also share such information if we believe it is necessary in order to
investigate, prevent, or take action regarding illegal activities, suspected
fraud, situations involving potential threats to the physical safety of any
person, violations of our Terms, or as otherwise required by law. We may also
share your information in situations involving potential threats to the
physical safety of any person, violations of this Privacy Policy or to respond
to the claims of violation of the rights of third parties and/or to protect our
rights, property and safety of our employees, users, vendors, partners or the
public and obtaining your consent is difficult. We, at our sole discretion,
shall have the right to disclose your personal information to third parties, in
the event we believe it to be necessary or appropriate in connection with an
investigation of fraud, intellectual property infringement, piracy, or any
other unlawful activity.
Insolvency
and business transitions: If we should ever file for bankruptcy or engage in a business
transition such as a merger with another entity, or if we purchase, sell, or
reorganize all or part of our business or assets, we may disclose your
information, including personal information, to prospective or actual
purchasers in connection with one of these transactions.
Consent: We may share your information in
any other circumstances where we have your express consent.
Affiliates: We may share your information
among our affiliates and group entities so that we can better provide better
services that are relevant to you as well as generally to provide the services
as applicable.
Disclaimer: We cannot ensure that all of
your information will never be disclosed in ways not otherwise described in
this Privacy Policy. For example, a third party may unlawfully intercept or
access transmissions or private communications, or other users of the Site may
abuse or misuse your personal information. No transmission of data over the
internet can be 100% secure.
HOW WE SHARE PERSONAL AND OTHER INFORMATION
Keeping
your information secure is of great concern to us. We exercise care in
facilitating the transmission of information between your device or computer
and our servers (or the third-party servers that operate and store information
for the Site). Your personal and all other information is maintained by us in
electronic form on our equipment, and on the equipment of our employees,
consultants, sub-contractors, vendors, service providers, agents, and
representatives. Such information may also be converted to physical form from
time to time. Personally identifiable information collected by the Site is
stored in operating environments with restricted access and are not available
to the public. We have put in place appropriate security measures to prevent
your personal information from being accidentally lost, used, or accessed in an
unauthorised manner. In addition, we have limited the access to your personal
information to those who have a need to know. While we have mechanisms in place
to safeguard your personal information after we receive it, no transmission of
data over the internet can be guaranteed to be 100% secure.
It is
necessary for the users to keep their personal information and their password
confidential. The users must not share their usernames and passwords with
anyone to prevent unauthorised use of their personal information. You shall, at
all times, be responsible for the protection of and the disclosure of your
username and password. We shall, in no way, be liable for disclosure of your
username and/or password, or your personal information, in the event of any
unauthorised access of your Account. In the event of such unauthorised usage,
you shall notify us immediately
RETENTION OF INFORMATION
The term
for which we shall be retaining your personal information depends solely on the
nature of the information. We shall retain your personal information only for
such period of time as is necessary to fulfil the purposes we collected it for,
including for the purposes of satisfying any legal, accounting, or reporting
requirements.
We may,
at any time, delete your information, including but not limited to, your
personal information, without any prior notice to you. Upon the expiry of your
license to access the Site and use our services or deactivation and/or
termination of your Account, we shall have the right to, immediately and
permanently, delete all stored messages, emails, contents, and all other
records of your Account without any notice.
Except to
the extent provided herein, we will destroy your personal information upon the
fulfilment of its purpose. We may, however, retain your personal information
for: (i) accounting purposes for such time period as is prescribed under
applicable law; and (ii) for legal purposes till the completion of statutory
limitation for bringing any suit, if any. We will also retain your information
for the purposes and for such time periods as may be prescribed under
applicable laws.
Under
certain circumstances, we alter the personal information collected from users
to render it anonymous so that, it could no longer be personally identifiable.
In the event of such anonymization of data, we shall have the right to retain
such data for as long as we require and use such data without intimating you of
such use and for any lawful purposes of whatsoever nature, whether mentioned in
this Privacy Policy or not.
Retention
of your personal information, including your sensitive personal information by
a third party, or another user shall be governed by their privacy policies and
we are neither responsible nor could be held liable for any breach or
non-compliance from such party’s part.
Please
note that certain of your public content and information can exist elsewhere
even after you removed or deleted it from the Site, including with third
parties which may retain content and information.
If you
have violated our Terms and Site usage polices as a consequence of which we
have termination or suspended your account, we may indefinitely keep certain
identifying data that you used to create your Account, including email address
and phone number to prevent you from offending again, including by creating new
accounts.
ACCESSING, UPDATING, OR DELETING YOUR PERSONAL
INFORMATION
If
personal information that you have submitted to us changes or if you would like
to remove your personal information, please contact us at undefined. We
will make good faith efforts to resolve requests to remove information or
correct inaccurate information except where the request is unreasonable,
requires disproportionate technical effort or expense, jeopardizes the privacy
of others, or would be impractical.
THIRD PARTY WEBSITES
The Site
may contain links to third-party websites. Your use of these features may
result in the collection, processing, use, storage or sharing of information
about you, including your personal information, by these websites, depending on
the feature. Please be aware that we are not responsible for the content or
privacy practices of other websites or services that may be linked on our Site.
We do not endorse or make any representations about third-party websites or
services. The information you choose to provide to or that is collected by
these third parties is not covered by our Privacy Policy. We shall, at no time,
be liable for any unauthorised use of your personal information by these
third-party websites. We strongly encourage you to read such third parties’
privacy policies.
CHILDREN'S AND MINOR'S PRIVACY
Our
primary audience are adults and young adults. We do not intend to and will not
knowingly collect any personal information from children under the age of 10;
children under the age of 10 are prohibited from using the Site without
parent/guardian supervision. Minors who may access the Site may not be able to
provide valid consent to our collection, use, disclosure, storage, or other
handling of their personal information. Parents and guardians of
children/minors are personally responsible for monitoring their child's/minor's
access to, and use of, our Site and our services and for providing valid
approvals for their child's/minor's access to the Site and to the services
provided by us. If you are under the age of 18 (eighteen) years, it is
mandatory that your parent or guardian has read and accepted this Privacy
Policy on your behalf, and it is assumed that you have ensured that the use of
the Site and the Services by you is under the guidance and control of your
parents or guardian. If you are a child or young adult under the age of 18
(eighteen) years, you must ask your parent or legal guardian to approve your
provision of personal information before you submit your personal details to
us. If your parent or guardian has not read and agreed to this policy, you will
not have permission to use the Site and the Services. If we learn that we have
collected information from a child under the age of 13, we will remove that
information immediately and delete it from our servers (subject to applicable
law and this Privacy Policy).
We
strongly encourage parents and guardians to supervise the online activities of
their minors to help provide a child-friendly online environment and prevent
minors from disclosing their name, address, and other personally identifiable
information online without parental permission. Although the Site and our
services are not intended for use by minors, we respect the privacy of minors
who may inadvertently use the internet.
DISCLAIMER
We shall
not be liable for disclosure of your passwords and you shall be solely
responsible for protecting your username and passwords, at all times. You shall
be solely liable for any unauthorised use of the Site through your Account. In
the event of such unauthorised usage, you shall notify us immediately and reset
your password accordingly.
While we
give utmost importance to protecting user data and information, we cannot
ensure that all your personal information (including sensitive information)
will never be disclosed in ways not otherwise described in this Privacy Policy.
Therefore, although we are committed to protecting your privacy, we do not
promise, and you should not expect, that your personal information will always
remain private. As a user of the Site, you understand and agree that you assume
all responsibility and risk for your use of the Site, the internet generally,
and the information or content you post or access and for your conduct on and
off the Site.
CHANGES TO PRIVACY POLICY
We
reserve the right to update this Privacy Policy at any time, and from time to
time, with or without advance notice. In the event there are significant
changes in the way we treat user’s personal information, or in the Privacy
Policy itself, we will display a notice on the Site or send users an email, so
that you may review the changed terms prior to continuing to use the Site.
Please check this page periodically for changes. Use of information we collect
is subject to the Privacy Policy in effect at the time such information is
used. Please review the changes carefully. Your continued access to the Site or
use of our services following the posting of changes to this Privacy Policy
will mean you consent to and accept those changes. As always, if you object to
any of the changes to our terms, and you no longer wish to use our services,
you may stop browsing through the Site, deactivate your Account and/or contact
us at undefined
CONTACT INFORMATION AND PRIVACY QUESTIONS
Should
you have questions about this Privacy Policy or our information collection, use
and disclosure practices or grievance with respect to our use of your
information, you may contact our office identified below We will use reasonable
efforts to respond promptly to any requests, questions, or concerns, which you
may have regarding our use of your personal information.
Name: ThinkieBrainz
Unit of Undhu Technologies Pvt Ltd
Registered
Address: 347,TVS Avenue, Annanagar West Ext, Chennai-600101.
Email: support@thinkiebrainz.com
Contact
Number: +916379718429